If you are paying by credit card:
We accept the following credit cards:

If you are paying by Check or Money Order:
After adding all your items you want to purchase, print this page and send it with your name, address, phone number and payment made out to BasMor, Inc. to:

BasMor, Inc.
376 N. Montgomery Street
Spencer, IN  47460

Canadian checks must say "Payable in US Funds" on the front of them, and International orders must use an International Money Order. Your order will be processed once we have received payment and the check has cleared.

If you are submitting your order by Fax:
Do not click on "Finalize Order". After adding all the items you want to purchase print this page, then add your credit card information, shipping address, and phone number. Then fax the page to the following number, 812-829-8805. Your credit card information should include the card number and expiration date ( Members don't forget to enter your number after your name).

Additional Order Details:
Please note that it takes 3 to 7 days to process your order. Packages being shipped to APO/FPO, PO Boxes, Alaska, Puerto Rico, Hawaii, and US protectorate addresses are not included in FedEx Ground, FedEx 2day, or FedEx Express Saver. So, please choose the appropriate shipping method for your specific area.

- If you reside in an apartment building (inside the continental US) or on a military base, you must choose US Priority Mail as your shipping method.

- Alaska, Hawaii, and Puerto Rico residents should choose "FedEx Ground ( Alaska, Hawaii, and Puerto Rico)" from the shipping options.

- All shipments going to Canada must use FedEx Ground Canada.

- International customers must choose FedEx International Economy.

If you order from outside the US please note that any orders greater than $20 ( US) are subject to any tariffs, taxes, or customs fees applicable in your country. All International orders are also subject to a surcharge depending on the destination. If you order more than $50 ( US) you may be eligible for decreased shipping prices. Please email us for more information about this offer (International Orders Only).

Should you choose the wrong shipping method we will automatically correct it and you will be charged for appropriate method. If you have any questions or concerns please send an email to customerservice@scentsationscandles.com.

Return Policy
We want you to be 100% satisfied with your Scentsations Candles purchase.

If for any reason you receive a defective or damaged item, Scentsations Candles will gladly accept the item and either credit your account or exchange the item for an undamaged one immediately. We are not responsible for, and will not exchange products or credit an account if the product has been used improperly or has been damaged while in transit.

If you wish to return a non-defective item you will be charged a 20% restocking fee. Customers are responsible for the cost of shipping the order back to us.  Customized or personalized items are non-refundable.